I am locked out of my account!

Issue

I am unable to log into my account, due to one of the following:

  • Losing the password
  • Losing my 2FA device
  • Losing access to my email address

Resolution

Heroku cannot help you obtain access to your Heroku account if you do not have access to the email address for your account. Please contact your IT department or email provider if you have lost access to your email address.